EXCHANGE POLICY

At Arpco Supply, we value your satisfaction with our products. If you need to exchange an item, please review our
exchange policy below:

ELIGIBILITY FOR EXCHANGE:

You may be eligible for an exchange if your item meets the following conditions:
– The product is in new, unused, and resalable condition.
– The exchange request is made within 14 days of the date of purchase.

EXCLUSIONS:

The following items are not eligible for exchange:
– Customized or personalized products.
– Products marked as “Final Sale”
– Items without valid proof of purchase.

EXCHANGE PROCESS:

To initiate an exchange, please follow these steps:
– Contact our customer service rep at [email protected] to request an exchange.
– Provide your order number and a detailed reason for the exchange.
– Our team will guide you through the return and exchange process.

SHIPPING AND HANDLING:

You are responsible for shipping the item back to us, including any associated shipping and handling costs. We strongly
recommend that you use a trackable method to mail your return.

INSPECTION:

Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria.
If the item qualifies for exchange, we will process the exchange and ship the replacement item to you.

EXCHANGE OPTIONS:

You can choose to exchange the item for another product of equal or lesser value. If the replacement item costs more,
you will be responsible for the price difference.

DAMAGED OR DEFECTIVE ITEMS:

If you receive a damaged or defective item, please contact our customer service team immediately for assistance.

FINAL NOTE:

Arpco Supply reserves the right to modify this exchange policy at any time without prior notice.

If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service rep. We
are here to ensure your exchange process is as smooth as possible. Thank you for choosing Arpco Supply.