common questions

Yes. We primarily ship via UPS but can accommodate FedEx and LTL requests.

No. We recommend our partner, Arpco Valves, for all installation needs. They can be contacted at 903-834-7007 or by visiting the website at Arpcovalves.com.

Yes. However, order changes after the product has shipped will not be accepted.

We only ship products by trackable means. If you have not received your package, please call us at 903-808-8844 and we will confirm tracking details and shipment status with you. If the package is lost in transit, we will work with the logistics company to handle your claim.

All products have detailed descriptions listed on the product pages. However, if for any reason you are unsure, please call us at 903-808-8844 and we will be happy to assist you.

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