RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not
completely satisfied with your purchase, you may return it to us for a full refund, store
credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be
in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, you may return the item in person or by emailing customer service at
[email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an
RMA number, place the item securely in its original packaging, and mail your return to the following
address:

Arpco Supply
Attn: Returns
RMA#
120 Marvin A Smith Road
Kilgore, TX 75662

Please note, you will be responsible for all return shipping charges. We strongly recommend that you
use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or
exchange. Please allow at least seven (7) days from the receipt of your item to process your return or
exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on
your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

For defective or damaged products, please contact customer service by emailing
[email protected] to arrange a refund or exchange.
Please note that sale items and special ordered items are FINAL SALE and cannot be returned. Orders placed on credit terms with Arpco Supply will be subject to a 25% restocking fee.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
903-808-8844
[email protected]